HELP BEFORE AND AFTER YOU ORDER
Start with the question you have now.
Find the quickest route to fit, care, delivery or return help.
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Get to the right answer without searching around.
01Measure →
02First-Wear Guide →
03Fix the Fit →
04Compare →
05Care Guide →
06Shipping →
07Returns →
Will it fit?
Measure three points, save the numbers and send them without retyping.
First time wearing it?
Follow the three-step order: adjust, position, then style.
Fit feels loose, tight or uneven?
Check the cause before tightening more or altering the wig.
Which length or density?
Compare visible drop and fullness. Available options vary by style.
How should I care for it?
Protect the human hair, lace and knots.
Shipping or tracking question?
Review checkout, tracking, address and delivery guidance.
Can I return or exchange it?
Check the 7-day window and condition rules before altering the wig.
Still need a specific answer?
Include your order number for an order question, or all three measurements and the product name for a fit question.