A small amount of loose hair can occur during detangling. Work gently from the ends upward and avoid pulling at the lace or knots.
FAQ
Answers before your first wear.
Start with lace area, fit, length, density and care. Shipping and returns have their own policy pages.
What does 11×6 mean?
It describes the lace area: about 11 inches across the front and 6 inches of parting depth. It does not describe cap circumference.
Can I wear it without glue?
The cap includes internal support for glueless everyday wear. Comfort and security still depend on adjustment, cap construction and head shape.
How do I check fit before ordering?
Measure circumference, ear-to-ear and front-to-nape. Send all three through Contact if you want help checking a style.
Which length should I choose?
Choose the measured length you want. Waves and curls can look shorter because more of the hair follows the pattern.
Which density should I choose?
180% is the more natural reference, 250% is fuller and 300% is extra full where offered. Length and texture also change how fullness looks.
What should I check before cutting the lace?
Check fit, color, hairline placement, selected length and density, and the overall style before cutting or altering anything.
HUMAN-HAIR CARE
Care that protects the hair and lace.
Human hair needs gentle handling and regular maintenance.
Long hair can tangle around the nape and after friction. Detangle in sections before knots build up.
Wash only when needed. Support the cap and lace instead of rubbing or twisting the wig.
Use heat conservatively and store the wig where the hair will not be crushed or rubbed.
Something feels abnormal?Contact LACEKIN before altering the wig if you see persistent heavy shedding, damage, or a condition that does not match your order.
Where can I find shipping information?
Enter your address at checkout to see available methods and charges. For tracking, address changes or delivery questions, read Shipping Information.
Where can I find return information?
Read Returns & Exchanges before cutting lace or altering the wig. Contact LACEKIN within 7 days of delivery.
Can I change or cancel an order?
Contact LACEKIN as soon as possible with the order number. A change or cancellation is not guaranteed after processing has started.
What if the item arrives damaged or does not match my order?
Keep the product unaltered and contact LACEKIN promptly with the order number, a description and clear photos of the item and packaging.